Privacy Policy
The Flying Hearts website
We respect your privacy. This document briefly explains what information is collected on the site.
What information may be collected
- Information you provide in site forms: your name, phone number, email address and message.
- Basic technical information, such as your IP address, browser type and access times, for security and operation.
- If you contact us through WhatsApp, your information and communications are also stored on that platform according to its policy.
Why we use this information
- To get back to you, respond to enquiries and arrange services or registration.
- For operation, security and spam prevention.
- To improve the overall website experience.
Do you have to provide information?
Providing information is optional. To respond to you, we need basic contact details, such as a phone number or email address.
Who may receive the information
Only parties needed to operate the site and handle enquiries, such as hosting, WordPress and Elementor providers, email services, the CRM system that receives enquiries, and security tools for preventing spam.
We do not sell personal information to third parties.
Information security and storage
We take reasonable, practical security measures suited to the sensitivity of the information, such as access permissions, security plugins and spam prevention. Israeli information security regulations address the management and security of personal information.
Access and correction
Under Israeli law, you may contact us to access the information we hold about you and request corrections or updates as needed.
reCAPTCHA and spam prevention
The forms on this site are protected by Google reCAPTCHA. In some cases, Google may collect information for security purposes. Google requires a dedicated disclosure near the form or during the process.
Policy updates
We may update this policy from time to time.
Cookies and analytics
The site uses essential cookies to work correctly. Depending on your choice in the consent banner, it may also use statistics cookies through Google Analytics 4 and Google Site Kit to collect aggregate information about site usage and improve it.
Google Signals is not active. Advertising personalisation is disabled in all regions. The retention period configured in Google Analytics 4 for user and event data is 14 months.
Microsoft Clarity and the browsing experience
Only after you accept statistics cookies, we use Microsoft Clarity to understand clicks, scrolling and usage patterns through heatmaps and session replays. Usage data is processed by Microsoft and may be stored outside Israel.
We have enabled strict text masking and form masking to prevent enquiry details and typed content from being sent. Please do not enter medical information or sensitive personal information in the site forms. Consent for advertising use of Clarity data is not enabled.
You can decline measurement or withdraw consent using “Cookie settings”. For details about data processing, see the Microsoft Privacy Statement.
Managing consent
You can choose which cookies to allow and change your choice at any time using the “Cookie settings” button. More details are available in our cookie policy.
Business owner and contact details
Business owner and person responsible for the site: Lior Bourla, Chibur LaLev, Flying Hearts.
Phone: 0525158811
Email: ninaandlior@gmail.com